Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
029 2132 2628

Customer Reviews.

service

5

The service was completed in the time I was told and the car cleaned in and out

16 November 2017

service

4.5

Very pleased with the service received from the team at Sytner Cardiff

16 November 2017

service

5

Great service.

16 November 2017

service

5

Always the best of service

15 November 2017

service

4

Everything good but the engine is still now and then cutting out on roundabouts after setting off.

14 November 2017

service

4

There was no quibble with the warranty work and courtesy car was provided.

11 November 2017

service

5

Very good customer service

10 November 2017

service

5

Felt looked after

10 November 2017

sales

5

Cool vibe

10 November 2017

service

5

Very informative when asked questions and kept promise of car being ready at agreed time

08 November 2017

service

5

EfficientExcellent valetExplained all wellFriendly staff

08 November 2017

sales

5

Our Salesman Craig Vardon was exceptional

08 November 2017

sales

5

Great customer service, friendly an personal

07 November 2017

service

5

Stunning courtesy car provided and was called when car was ready to collect!

07 November 2017

service

4.5

The service was quick and I was offered drinks and a taxi while I waited

07 November 2017

sales

5

Very knowledgeable staff. Paul, in particular, was very helpful

06 November 2017

service

4.5

Very good customer service.

04 November 2017

service

5

On time, car cleaned, sorry but it needed it!!Alison Williams was very efficient and professional.

03 November 2017

service

5

Kept up to date on the situation with the repairs for my car

03 November 2017

service

5

Had a bad experience at Newport mini store came to Cardiff and they turned it around and made me feel comfortable and they were very understanding. They couldn't do enough for the customers where as Newport just take your money and go!

01 November 2017

service

4

The staff were extremely helpful both before and after purchasing the car.

01 November 2017

sales

4.5

Very good but could have done with more updates re. delivery of car

31 October 2017

sales

5

Relaxed and well maintained show room. Personable staff

31 October 2017

service

5

Found fault and rectified

31 October 2017

service

3.5

A delay due to a fault by the technician, but kept up to date and apologies and thanks given for being patient

30 October 2017

service

5

Brilliant treatment

28 October 2017

sales

5

The saleswoman, Maddie, was lovely from beginning to end.

26 October 2017

service

3

As fault was not identified or resolved. Intermittent start stop fault warning. Due to re book in

25 October 2017

service

5

Everything attended to

25 October 2017

service

5

Had delays in servicing and MOTing my car. Had to rebook in for extra work to be done due to time limitations. Excellent customer service on return visit. Taxi paid to and from work after car drop off.

24 October 2017

service

5

Slow booking car inDifficult to contact to find progressBrake pads and fluids changed, car left in what I would consider unsafe as brake system was not fully purged if air. Peddle need pumping to restore correct pressure.

24 October 2017

service

4

Very pleased with the service I received.

24 October 2017

service

5

PERFECTLY DELIVERED.THE UNDERBODY CHECK VIDEO WAS GOOD.WATER NICE THOUGHT.

23 October 2017

service

4.5

Because the service experience was great apart from the engineer didn’t stamp the service book or update the computer on the car. Which means an unnecessary trip to Cardiff for me :(

23 October 2017

service

5

All arranged as required

21 October 2017

service

3

My time to me is important to me as yours is to you. I'm a motorbility customer and find your coffee area chairs Uncomfortable . So if you say 4pm , 4pm it must be. I came back before 4 to give hire car back . 4:30 time I left.

20 October 2017

sales

5

Paul was fantastic and was super helpful. Great guy!

20 October 2017

service

5

Even though the clutch needed to be repaired just 4 weeks after me purchasing my mini, the service I received meant I was able to continue my day to day plans without any inconvenience.

19 October 2017

sales

5

Professional, friendly, knowledgeable, patient.

19 October 2017

service

5

Have dealt with yourselves for a good few years now and I know what to expect from you.

18 October 2017

service

5

Very helpful and everything done to a high standard

17 October 2017

service

2

The car's computer was not reset after it's MOT, resulting in the service light continuing to come on. Numerous calls back and forth to mini who were trying to book me in for a service, despite it not needing one.

14 October 2017

service

5

Pleasant staff.

13 October 2017

service

5

Oliver is very attentive and engages well with customers

13 October 2017

sales

5

Being taken care of by Paul

11 October 2017

service

5

Since purchasing the Mini from Sytner Cardiff we have always had it serviced at Sytner Cardiff, who have always been very professional and helpful and we wouldn't consider taking it anywhere else.

11 October 2017

service

2

Most of the service was great, until pick up my car. It states on the door and on their website both service and sales desk close at 6.30, but when I arrived at 6.15 to pick up my car it was closed. I'd informed them I'd be in after work.

10 October 2017

sales

5

Good knowledge, matching client needs with car choice, personable, not pushy.

10 October 2017

sales

5

My needs were considered, I wasn’t given the ‘hard sell’ that some companies use and felt very comfortable asking questions etc. Communication skills were v good throughout the process.

10 October 2017

sales

5

Aside from the staff the showroom was well laid out so that we could see the model variations and there were plenty of cars available to view specific option packs